Last Updated: January 7, 2026
Lumen Health Services (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use https://lumenhealthservices.com/ (the “Website”) and any related services (collectively, the “Services”).
By accessing or using our Website or Services, you consent to the practices described in this Privacy Policy.
We may collect the following types of information:
Information that can identify you directly or indirectly, including but not limited to:
Name
Email address
Phone number
Appointment details
Any information you submit through contact forms, intake forms, or appointment requests
When applicable, we may collect limited health or mental-health-related information that you voluntarily provide for the purpose of receiving services. This information is handled with strict confidentiality and in accordance with applicable laws.
When you visit our Website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent on the Website
Referring URLs
This data is collected using cookies and similar technologies.
We use the information we collect to:
Provide and manage our Services
Respond to inquiries and appointment requests
Schedule and manage appointments
Improve our Website and services
Communicate with you regarding services, updates, or administrative matters
Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information.
Our Website may use cookies and similar technologies to:
Improve functionality and user experience
Analyze Website traffic and usage trends
Remember user preferences
You can choose to disable cookies through your browser settings; however, some parts of the Website may not function properly as a result.
We may share your information only in the following circumstances:
With trusted service providers who assist us in operating the Website or providing services (e.g., scheduling platforms, email services), under strict confidentiality agreements
When required by law, regulation, court order, or legal process
To protect the rights, safety, or property of Lumen Health Services, our users, or others
We do not disclose personal or health information for marketing purposes without your explicit consent.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take security seriously, no method of data transmission or storage can be guaranteed to be 100% secure.
Mental health and therapy-related information is treated as confidential and handled in accordance with applicable privacy laws, professional ethical standards, and healthcare regulations. Information shared with clinicians is used solely for providing care and related administrative purposes.
Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing any information.
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children without verified parental consent. If you believe a child has provided personal information through our Website, please contact us so we can take appropriate action.
Depending on applicable laws, you may have the right to:
Request access to your personal information
Request correction or deletion of your information
Withdraw consent where consent was previously given
To exercise these rights, please contact us using the information below.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Website after changes indicates acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:
Lumen Health Services
Email: admin@lumenhealthservices.com
Phone: 800-464-4709
Address: 8421 Auburn Blvd Ste 110, Citrus Heights, CA 95610, USA
