Last Updated: January 7, 2026
Welcome to Lumen Health Services (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your use of the website https://lumenhealthservices.com/ (the “Website”) and any services, information, or tools offered by us (collectively, the “Services”). By accessing or using our Website and Services, you agree to abide by these Terms. If you do not agree with any part of these Terms, you must not use our Website or Services.
By accessing or using this Website, you agree to comply with and be legally bound by these Terms and all applicable laws and regulations. These Terms apply to all visitors, users, and others who access the Website.
We may revise or modify these Terms at any time without prior notice by updating this page. Your continued use of the Website after the posting of changes means you accept and agree to the revised Terms.
Eligibility:
You must be at least 18 years old to use this Website or to access or use the Services unless otherwise stated. If the Services are used for a minor, use must be performed by a parent or legal guardian.
License to Use:
We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Website for your personal, non-commercial use, subject to these Terms. You agree not to use the Website for any unlawful or prohibited purpose.
Prohibited Conduct:
You agree not to:
violate any applicable local, state, national, or international law;
post or transmit any harmful, offensive, or inappropriate content;
interfere or disrupt the integrity or performance of the Website;
attempt to gain unauthorized access to restricted parts of the Website.
Our Website may allow you to request appointments, contact clinicians, or learn about our mental health services. Submission of such requests may require personal information, and by providing this information you agree to our Privacy Policy.
Appointment requests or scheduling do not guarantee service availability until confirmed by our team. Fees for appointments, cancellation policies, no-show policies, and payment terms will be provided at the time of booking or by our service provider systems.
All content, graphics, logos, text, data, and other materials on the Website are owned by Lumen Health Services or used with permission and are protected by applicable intellectual property laws. You may not copy, distribute, transmit, display, perform, reproduce, or create derivative works from any of the content without our prior written permission.
Our Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you use our Website or Services. By using our Website, you acknowledge that you have read and accepted our Privacy Policy.
No Medical Advice:
Information provided on the Website is intended for general informational purposes and does not replace professional medical or mental health advice, diagnosis, or treatment.
Service Variability:
Therapy services are provided by licensed clinicians based on your individual needs and are not guarantees of specific outcomes.
No Emergency Support:
Our Website and Services are not intended for emergency or crisis situations. If you are in crisis or need immediate help (for example, suicidal thoughts or actions), you must contact your local emergency services or crisis hotline immediately.
To the fullest extent permitted by law, Lumen Health Services and its officers, directors, employees, agents, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits or revenues, whether incurred directly or indirectly, arising from:
your access to or use of the Website or Services;
any inability to access or use the Website;
any errors, omissions, or inaccuracies in the content of the Website; or
any third-party content, including links to external websites.
You agree to defend, indemnify, and hold harmless Lumen Health Services and its affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of your use of the Website or violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of California, USA (unless otherwise specified), without regard to conflict of laws principles. Any dispute relating to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in California.
For questions about these Terms, or to report misuse or violation of these Terms, please contact us at:
Email: admin@lumenhealthservices.com
Phone: 800-464-4709
Address: Lumen Health Services, 8421 Auburn Blvd Ste 110, Citrus Heights, CA 95610, USA
